C/ Isabel Sandy, 2 - AD700 Escaldes-Engordany

History

BIO-CENTRE was founded in 1992 with the aim of providing a service to the citizens of the Principality of Andorra in the field of Clinical Analysis.

Since then, its facilities and equipment have been continuously updated, with the necessary resources and qualified staff.

Mission

To provide a fully reliable clinical analysis service, based on professional rigour and high-quality processes, contributing to the monitoring of our patients’ health. We work every day to ensure reliable results and a more personalised and responsible level of care.

Vision

We will continue to be a leading laboratory in the Principality of Andorra, recognised for the quality of our work, the trust of our patients and healthcare professionals, and our commitment to continuous improvement. We aim to keep evolving in order to offer an increasingly efficient, accurate and accessible service, with the goal of improving access and proximity through the opening of new collection centres, while always preserving the values that define us.

Values

Trust Trust is essential in the field of healthcare. We work with seriousness, discretion and responsibility, offering patients and healthcare professionals the confidence of relying on a dependable and confidential service.
Quality Quality is a fundamental pillar of our activity. We carefully manage every stage of the analytical process with rigour and high standards to ensure accurate and reliable results for clinical practice.
Experience More than thirty years of professional experience, together with the qualifications of our team, enable us to offer a professional service, responding with sound judgement and commitment to each patient’s needs.

Equipment and Technology

We have advanced technology and specialised equipment to provide a high-quality service. We work with internationally recognised analysers and systems across the different areas of the laboratory, and we ensure their proper operation through ongoing control, verification and maintenance processes.

Latest-generation automated analysers
Advanced sample processing and traceability systems
Specialised technology in molecular diagnostics and immunology
Advanced management and traceability software

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IMPORTANT!!! In accordance with Article 19 of Law 15/2003 of 18 December, the Qualified Law on Personal Data Protection, data relating to the health of natural persons are considered sensitive data and may therefore only be processed or communicated with the express consent of the data subject.

Accordingly, each user is responsible for making correct and professional use of the data obtained through this information channel. The user is responsible for ensuring the confidentiality of the personal data being processed and for preventing their disclosure or unauthorised access. The User Administrator designated by Bio-Centre must assign each user a Username, which is personal and non-transferable. Each user shall be responsible for the privacy of their access password, making as many password changes as they deem necessary to ensure such privacy.

Neither BIO-CENTRE, as the system operator, nor DAS, S.L., as the system developer and implementer, shall be held responsible for any misuse of the information resulting from incorrect use of the system by the user.

BIO-CENTRE is responsible for the proper management of users by appointing a User Administrator who correctly assigns permissions to each user who must have access to the system. BIO-CENTRE is also responsible for the proper management of the system, ensuring maximum security and privacy in the communication lines through which this service is accessible.

BIO-CENTRE, as the system operator, shall not be held responsible for any misuse of information obtained as a result of security breaches in the communication lines and following illegal decryption of the information.

DAS, S.L., as the system developer and implementer, provides a user management framework in accordance with current legal requirements; it offers an unlimited record of all consultation and modification activities relating to the data accessed through this service, which is stored within the data structure of the SilverlabNet system, and provides encryption of all communications (configurable).

DAS, S.L., as the system developer and implementer, shall not be held responsible for any misuse of information obtained as a result of security breaches in the communication lines in cases where the information is transmitted unencrypted.

In the event of detecting any abnormal operation of the system, the user must notify BIO-CENTRE, which will report it to the Incident Assistance Service (SAI), in order to assess its criticality and proceed with the appropriate corrective actions.